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How long does the battery take to charge? in GlowClip LED Light
Mar 29th 19

Depending on the power source used to charge the LED and how completely discharged the battery is, it may take anywhere from 30 minutes to 75 minutes for the battery to charge. The GlowClip LED light will glow red while the battery is charging and the red light will turn off once it is fully charged.

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How long does the battery last? in GlowClip LED Light
Mar 29th 19

When the LED light is left to run continuously on the brightest setting, the battery will last for about an hour after being fully charged.

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Will the ShutterBug allow me to start and stop video recording? in General
Mar 29th 19

In order to begin recording a video with the Xenvo Shutterbug, you must first set your phone to video mode. This must be done manually since the Shutterbug only has one button, which will trigger the camera for whatever mode it is set to. Some camera apps don't have separate photo and video modes the way iPhones' native app does. The camera app on Samsungs, for example, has two buttons on the screen at the same time, one for photos and one for video. In this case, the Shutterbug will only take photos and can't start a video recording. However, there is another approach that would allow you to use the Xenvo Shutterbug to start and stop videos even if your native camera app does not have separate photo and video modes. You can download a third-party camera app that has separate photo and video modes. One such app that we tested is called Open Camera by Mark Harman. It's a free app that has over 10 million downloads. With Open Camera or other similar camera apps, you are able to select video mode in the app, and then use your Xenvo Shutterbug to start and stop video recording. Even in an app with a separate video mode, the Shutterbug will not pause and resume video recording. The Shutterbug will only stop recording and then begin recording a new video clip.

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How do I pair the ShutterBug to my device? in General
Mar 29th 19

When you turn on the ShutterBug and navigate to your device's Bluetooth menu, you should see the ShutterBug show up as a discoverable device. By simply selecting the ShutterBug from the Bluetooth menu, you should be able to pair your ShutterBug to your device. Once it has been paired, you can turn your ShutterBug off and on without repairing it.

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How far away can the ShutterBug be and still trigger my device? in General
Mar 29th 19

The Shutterbug can be up to 30 feet (~9m) away from the device it is paired to and still trigger the camera.

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Can the ShutterBug be made to trigger specific functions other than camera shutter release? in General
Mar 29th 19

The ShutterBug works by remotely triggering the "volume up" function of the device it is connected to. Most camera apps will release the shutter when the volume buttons are pressed. So, in effect, the ShutterBug triggers the app by remotely pressing the volume button. As a result, the ShutterBug can only be used to trigger functions that are operated by using the volume buttons and cannot be remapped to other functions.

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Is the ShutterBug battery rechargeable? in General
Mar 29th 19

No, the ShutterBug's battery is not rechargeable. It does come with two batteries and as long as you remember to switch the ShutterBug off when you aren't using it, the battery lasts for a long time (and even if you don't turn it off, the battery will still probably last for a pretty long time, but it's better to switch it off).  

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Will the Shutterbug work with my device? in Compatibility
Mar 29th 19

We have found the Shutterbug to be compatible with all phones using Apple iOS or Android. As long as the camera in the app you wish to use can be triggered by pressing the volume buttons, the Shutterbug should work with it. Windows phones do not seem to work with the Shutterbug, although this appears to be due to the fact that the native camera app's shutter is not released by pressing the volume buttons. An app that allows you to use the volume buttons to trigger the camera may work.

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What apps will the ShutterBug work with? in Compatibility
Mar 29th 19

Most camera apps allow you to trigger the shutter by pressing the volume buttons. The Shutterbug takes advantage of this by sending a remote "volume up" signal to the phone, which then causes the camera to snap a photo. When no camera app is open, it will increase the volume setting on the phone. However, when a camera app is open, it takes a picture just as though you pressed the volume button. Not all camera apps have this feature, in which case the Shutterbug won't work with that app. Some apps allow you to turn volume button shutter release on or off in the settings menu.

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Can I pair my Shutterbug to multiple devices at the same time? in General
Mar 29th 19

The Shutterbug can only be paired to one device at a time. Before it can be paired with a new device, the first device must be unpaired with it. In order to unpair the Shutterbug, navigate to your devices Bluetooth menu and open the settings for the Shutterbug. Here you can unpair the Shutterbug from your device.